Accessible Transport in Berlin Marzahn-Hellersdorf

At a glance

Pickup in Marzahn-Hellersdorf

Clearly describe the address and building entrance.

Mobility needs

State any mobility aid and assistance needed.

Appointment and return

Plan the appointment time and possible return ride together.

Accessible transport in Marzahn-Hellersdorf

PrimaFahrten accepts requests for accessible transport in Marzahn-Hellersdorf. Pickups and destinations are planned using the complete address, requested time, mobility needs and actual access conditions. Submit the ride through our accessible transport service.

Localities in Marzahn-Hellersdorf

The district includes Marzahn, Biesdorf, Kaulsdorf, Mahlsdorf and Hellersdorf, as shown in Berlin's official overview of localities by district. Include the complete pickup and destination addresses in your request, not only the district.

What matters when planning a route in Marzahn-Hellersdorf

The district is home to large residential complexes, as well as to smaller residential areas in Biesdorf, Kaulsdorf and Mahlsdorf. In the case of multi-storey buildings, lift, floor and the step-free path to the exit should be described.

Building access and mobility needs

Describe the floor, lift, steps, courtyard, doors and route between the home or facility and the vehicle. If the passenger remains in a wheelchair during the ride, add the details needed for wheelchair transport. If stairs need to be managed, request the stair-chair service. Feasibility is checked individually.

Medical appointments and recurring destinations

You can request medical rides to medical practices, therapy, rehabilitation or other scheduled treatment appointments. For an appointment series, provide all days, times, the requested period and known return times. Regular journeys between home and a German disability workshop (WfbM) can be planned as workshop rides.

Rides to neighbouring districts

Routes from Marzahn-Hellersdorf often continue into Lichtenberg or Treptow-Köpenick. You can request journeys across district boundaries. Planning is based on the actual route, requested time and access conditions at both addresses.

Planning rides within Marzahn

Marzahn and Hellersdorf are characterised by larger residential complexes, while Biesdorf, Kaulsdorf and Mahlsdorf comprise many smaller residential areas, resulting in different paths between the front door and the vehicle.

For a journey from Mahlsdorf or Kaulsdorf towards Mitte, more distance is planned than for a destination in neighbouring Lichtenberg; the specific address should also be decisive between Biesdorf and Hellersdorf; the return time for a series of appointments may be specified separately from the outward planning.

If an lift is to be used in a multi-storey building, describe whether there are additional steps in front of the lift or between the exit and the road, and if this situation changes, the addition must be re-examined before the next trip.

Frequent questions about the district

Is the name of the district sufficient for the booking?

No. Provide the complete address and, for larger buildings, an exact entrance or meeting point.

Can an accompanying person travel?

Include the accompanying person in the request so this can be considered with the other ride details.

Are regular journeys possible?

Yes. Submit the complete weekly or appointment schedule so PrimaFahrten can check the requested series.