At a glance
Combine appointments
Provide recurring times and the treatment location.
Plan the return ride
Coordinate the treatment end and desired pickup time.
State your needs
Describe mobility aids and building access.
Journeys to therapy and treatment
PrimaFahrten provides therapy rides in Berlin for individual appointments and recurring treatments. For a treatment series, the treatment days, times, return rides and consistent mobility requirements are planned together. They are requested as medical rides in Berlin.
Which appointments can be planned?
You can submit a request for physiotherapy, occupational therapy or other outpatient treatment appointments. Medical suitability and possible coverage by a payer are not decided by PrimaFahrten. We plan the ride using the route, times and mobility requirements you provide.
Treatment appointments
Specify therapy times and mobility together
Include the treatment location, duration, return ride and required mobility aids in a complete request.
How to prepare the request
- Provide the therapy location, pickup address and appointment start time.
- State whether a return ride and waiting time should be coordinated.
- Describe wheelchair, walker, stairs, elevator and other access conditions.
- For a series, list the weekdays, times, start date and end date.
If you remain in your wheelchair during the ride, provide the information required for wheelchair transport in Berlin. If stairs need to be managed, request the stair-chair service as an additional service.
Recurring therapy rides
Regular appointments are easier to plan with consistent, complete information. Report changes to treatment days or building access early. PrimaFahrten checks each requested series; submitting a request does not itself confirm the appointments.
Prescription and costs
Cost coverage depends on individual medical necessity, a correct prescription and, where required, prior approval from the payer. It cannot be guaranteed here. Our guide to planning and costs for physiotherapy rides explains the basics. Obtain binding information from the treating practice and your health insurer.
Recurring rides
Describe recurring appointments as a series
Weekdays, time windows and consistent requirements create a clear planning basis.
On the road in Berlin
Therapy rides can be requested from all twelve Berlin districts, including routes that cross district boundaries. The exact addresses, times and mobility requirements are essential for planning.
Frequently Asked Questions
Can I request only the outbound ride?
Yes. Use the form to tell us whether you need a one-way ride or an outbound and return ride.
Are escorts possible?
Please include the accompanying person in your request so this can be considered during planning.
What is important in a wheelchair?
Describe the wheelchair type, your mobility and whether you can transfer to a vehicle seat. PrimaFahrten will check the requested arrangement.
Describe the appointment series, route, return ride and mobility requirements as completely as possible.
Request a therapy ride