Stair Chair Service in Berlin

At a glance

Describe stairs

State the floor, number of steps and building conditions in advance.

Clarify transfers

Describe the pickup and destination situations in the request.

Connect both parts

Plan the stairs and vehicle ride together.

What is a stair-chair service?

A stair-chair service assists passengers who cannot manage stairs independently. The passenger sits on a stair chair for the section involving steps, connecting the route through the building with the agreed vehicle ride.

You can request PrimaFahrten's stair-chair service in Berlin. Suitability and feasibility are checked individually using the information provided about the passenger, building and journey.

Who is stair assistance intended for?

Stair assistance is intended for passengers who cannot independently manage steps between their home, the building entrance and the vehicle. This may apply in buildings without a lift or where a lift does not cover the entire route.

A ride request is not a medical suitability assessment. Provide all relevant mobility and transfer information so PrimaFahrten can coordinate the specific arrangement before the ride.

How do stairs, transfers and the vehicle ride connect?

The service is planned as part of the complete journey. The route from the pickup point to the vehicle, the stairs and the subsequent ride are considered together. Any transfer between a personal mobility aid or wheelchair, the stair chair and the vehicle is clarified for the individual request.

At pickup, the stair chair is used for the agreed section involving steps, followed by the booked vehicle ride. The same applies at the destination: if stair assistance is needed there, describe that building situation in the request as well.

What information is important when booking?

The more precisely the access situation is described, the better PrimaFahrten can check the request.

• Pickup and destination addresses and the respective floors
• Number of steps or staircases at pick-up and destination
• Any lift and the routes between the home, lift, entrance and vehicle
• Available space, landings, doors and other obstacles in the building
• Mobility aids or personal wheelchair used
• Whether a transfer between the wheelchair, stair chair and vehicle seat needs to be clarified
• Requested accompanying person, appointment time, return ride and any recurring appointments

Request stair-chair service and stair assistance using the ride form.

Stair-chair service for wheelchair users and accompanying persons

Wheelchair users can also request the stair-chair service. State which wheelchair is used and describe any transfer required for the stairs. PrimaFahrten will review the information and confirm what is possible for the specific journey. If you remain in the wheelchair during the vehicle ride, also provide the details needed for wheelchair transport in Berlin.

If an accompanying person should travel, include this in the request. Their journey and the procedure will be considered with the other ride details.

Medical appointments and recurring rides

Stair assistance can be requested together with medical rides or rides to medical and rehabilitation appointments. For recurring rides, state whether the building conditions remain the same and provide the days and times. Each request is checked against the stated conditions.

How much does a stair-chair service cost?

Costs are quoted individually for the requested journey and access situation. The specific route and building details in your request determine the quote. PrimaFahrten cannot make a general cost or reimbursement commitment.

Related transport services

The stair-chair service can complement our disabled transport service in Berlin when stairs need to be considered on the route to or from the vehicle. It may also be relevant for passengers using our senior transport service.