At a glance
Appointment location
State the facility, pickup address and time.
Return journey
Give the end of the appointment or a pickup window early.
Access
Describe mobility aids and the building situation.
Planned rides to doctor and rehabilitation appointments
PrimaFahrten plans individual and recurring rides to medical practices and rehabilitation appointments in Berlin when no medical care is required during the journey. This page shows which details help for an appointment at a practice or in rehabilitation. Other planned, medically related journeys can be requested as medical rides in Berlin.
Preparing a doctor's appointment ride
Provide the practice address, appointment start, preferred pickup time and a possible return journey. At larger medical sites, the exact entrance, building section or an agreed meeting point helps.
If you are not sure how long the appointment will take, say so in your request; the actual return journey is then agreed with you. If the appointment is in a hospital, see our guide to hospital rides in Berlin for information on entrances.
Appointment in focus
Coordinate timing and route
Include the appointment time, pickup address and known return-trip details.
Rehabilitation appointments: single rides or a series
For rehabilitation appointments you can request single rides or a series. Send the treatment days, times, period, and start and destination addresses. For a series, complete weekdays, time windows and known changes help; how recurring rides are generally arranged is described under regular rides in Berlin.
Hospital discharge raises different organisational questions; see our guide to a ride after hospital discharge.
Mobility and building access
State whether a wheelchair or walking aid is used, whether a transfer needs to be discussed, and which stairs, lift or entrance situation exists at the start and destination. For travelling in a wheelchair, please read wheelchair transport in Berlin. Where stairs are involved, the stair-chair service can be requested in addition.
Companion and return journey
A requested accompanying person belongs in the request. Also say whether you need the outbound journey only or an outbound and return journey. PrimaFahrten reviews the details you send and confirms the actual arrangement.
Single or recurring
Tell single appointments and series apart
For recurring rides, complete weekdays, time windows and details on changes help.
Which page fits your appointment?
- Recurring dialysis treatment: dialysis rides.
- Physiotherapy, occupational therapy or other outpatient therapy appointments: therapy rides in Berlin; for physiotherapy specifically, the guide to physiotherapy rides.
- Psychotherapy appointments: psychotherapy rides.
- Travel to or from a rehabilitation facility elsewhere in Germany: rehabilitation rides from Berlin; for longer wheelchair journeys also long-distance wheelchair rides from Berlin.
- Several fixed appointments per week: regular rides.
Prescription and costs
Whether a ride can be prescribed, approved or reimbursed depends on the individual case. PrimaFahrten does not guarantee reimbursement. Confirm medical and formal requirements with the treating practice and your health insurer. The guide to the transport prescription (Muster 4) explains the basics.
Requests from all of Berlin
Rides to doctor and rehabilitation appointments can be requested from all twelve Berlin districts, including across district boundaries. Exact addresses, appointment times and mobility requirements are what matter for planning.
Frequently asked questions
Can I request a series of appointments?
Yes. Provide all known days, times and the period.
Do I have to fix the return journey right away?
In the form you can select an outbound and return journey. Add the known or expected return time. If the length of the appointment is open, describe that; the return journey is then agreed.
How early should I ask?
As early as possible. We normally plan recurring rides until one day before the first ride. Whether we can take a same-day ride is checked case by case (see same-day rides in Berlin).
Is this a patient transport?
No. The planned ride described here does not include medical care during the journey. How a medical ride, qualified patient transport and an ambulance differ is explained in a separate guide. In an acute emergency, call 112.
