Berlin Special Transport Service

Berlin's WirMobil special transport service

Berlin's public special transport service supports eligible people with disabilities with private journeys for leisure and social participation. It is organised by the State of Berlin and currently operates under the name WirMobil. PrimaFahrten does not operate this public service.

How do you obtain an eligibility number?

Passengers need an eligibility number from Berlin's State Office for Health and Social Affairs (LAGeSo). The process begins with an application to the Berlin Benefits Office for the German disability marker “T”, which indicates participation in the special transport service.

LAGeSo lists criteria including the marker “aG”, a mobility-related degree of disability of at least 80 and documented difficulty climbing stairs. The authority makes the individual eligibility decision.

After approval, eligible passengers register with WirMobil. Booking methods, notice periods, operating information and special deadlines can change. Check the current LAGeSo or WirMobil information before booking.

Costs and own contribution of the special transport service

For each trip with the special service, you pay an own contribution. The monthly accounting for the own contribution is paid by the LAGeSo. The remaining costs are covered by the Land of Berlin.

The own contribution costs monthly per trip.

1. until 8th ride: €2,05 per ride
2. from 9th trip: 5,00 € per trip
3. from the 17th journey: 10,00 € per journey

* checked on 1 September 2026. Current official information lists reduced contributions for recipients of social assistance, basic income support or Bürgergeld.

The contribution may be waived for certain care-home residents. The current LAGeSo invoice is binding.

Taxi costs

With a valid eligibility number, passengers may be able to submit taxi receipts, including receipts for accessible inclusion taxis. The passenger initially pays the fare. Reimbursement, required documents, personal contributions and monthly limits follow the current LAGeSo rules. Obtain a complete original receipt and check the current conditions before the ride.

What the special transport service covers and what it does not

According to the LAGeSo information sheet (as of September 2025), the service takes eligible people to leisure destinations, for example to meet friends or to attend events. Trips to doctors, therapists and medical treatment in hospitals are not possible under the sheet. Eligible users book a ride with WirMobil at least two days before the trip and no earlier than 14 days ahead. The service runs daily from 5:00 to 1:00.

For trips the special transport service does not cover, such as to a doctor, therapy or dialysis, a medical ride may come into question. Whether the health insurer covers the cost is decided case by case; the cost guide explains the basics.

Accessible rides for medical appointments, school or work

Independent of the public special transport service, PrimaFahrten accepts requests for planned private journeys, medical and therapy appointments, and school or work routes. We check each request using the route, time, mobility needs and building access. Cost coverage and specific vehicle or assistance arrangements cannot be promised in general.

Further information

1. Current LAGeSo information about the special transport service
2. Personal contributions and requirements on Service Berlin
3. Accessible VBB services