At a glance
Mercedes Sprinter
Converted, with a lift.
Securing
Multi-point restraint on the floor.
Door to door
Help with boarding and getting off.
In short
PrimaFahrten drives with five licensed, converted Mercedes Sprinters with a lift. The wheelchair is secured to the vehicle floor with a multi-point restraint system. The equipment is aligned with DIN 75078-1 and DIN 75078-2. Depending on the vehicle configuration there are up to six wheelchair places.
Boarding with the lift
Our vehicles have a lift. It brings the wheelchair with the passenger into the vehicle, so nobody has to transfer. We mainly use linear lifts from AMF-Bruns. How much weight the lift carries depends on the installed model. We check particularly heavy or large electric wheelchairs and long scooters by size and weight before the ride.
How the wheelchair is secured
The wheelchair is fixed to the vehicle floor at several points. We use a perforated floor and mechanical and electric holders, for example from B-Style and AMF-Bruns. The belt is mandatory. If the wheelchair has its own belt, we use it and ask the passenger to wear it. If it has none, we fit a three-point belt in addition. The securing depends on your wheelchair.
We can normally transport all wheelchair types. You can stay seated in the wheelchair if it is built for transport while seated and can be secured for the specific ride.
Help from door to door
We help with walking, push the wheelchair, assist on stairs and carry baggage and medical equipment. Where stairs are in the way, we assess the stair-chair service and extra staff separately. We do not provide medical care during the ride.
Our drivers
Our drivers hold the passenger-transport authorisation where required. They know first aid and are instructed in securing wheelchairs and in dealing with passengers. There is also internal disability-awareness training, shaped by the management's own wheelchair experience.
More about our rides
Wheelchair transport, medical rides, dialysis rides and airport transfers. The page Who pays for the ride? explains the costs.
By Tobias A. Kreuzig, co-founder of PrimaFahrten GmbH
Published: 22 October 2026 · Last substantive update: 22 October 2026
